Solutions to Potential Problems
 
Problem:After entering the verification code, the doctor's office code, and then clicking the Retrieve Form button, a message box appears stating "The file is damaged and cannot be opened."
Solution:Please download and install the latest version of Adobe Reader by clicking here. After you have successfully installed Reader please revisit FormsMedical.com™ and try to complete your form again.
 
 
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Adobe Reader version 7.01 or greater.
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